Introduction

Welcome to our website www.agostinomarognagioielli.it ("Website"). AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. (hereinafter also referred to as "AGOSTINO MAROGNA GIOIELLI") considers with great attention the rights of its customers regarding the protection of personal data and the obligations to which it is legally bound. We invite you to carefully read our Privacy Policy, which applies in any case where you access the website and decide to browse within it and use its services, regardless of the purchase of products. We also suggest you read the General Terms of Use of the Website, as they contain important information also on privacy and security systems adopted by the Website.

This Privacy Policy ("Policy") illustrates how we process customer personal data collected through the Website and is provided, pursuant to Art. 13 of EU Regulation 2016/679 (European Regulation concerning the protection of natural persons with regard to the processing of personal data, hereinafter "EU Regulation") and Legislative Decree 196/2003 and subsequent amendments and additions, to those who interact with the services accessible electronically on the Website.

This policy is provided only for this Website and not for other websites that may be consulted by the user via links, which are outside the control of AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L.

The principles on which our Privacy Policy is based

The processing of users' personal data will be carried out by AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. according to the principles of correctness, lawfulness, data minimization, transparency, storage limitation, integrity, and confidentiality, in compliance with EU Regulation 679/2016. In particular, we will process your personal data exclusively for the purposes and according to the methods illustrated here. In addition, we will make data available to third-party companies only for purposes instrumental to the provision of the requested service and as part of an appointment as data processor, as specified below. We will also respond to requests from users who exercise their rights recognized by personal data protection regulations. We will apply appropriate security measures to protect the confidentiality, integrity, and availability of the data provided.

Data Controller

Il titolare del trattamento è: AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L., con sede legale e commerciale in Piazza Civica, 34, Alghero (SS) 07041, Sardegna – Italia, Partita I.V.A. 02395180900, telefono +39 079 984 814, e-mail .

Data Protection Officer

AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. ha nominato un Responsabile della Protezione dei dati. Il Responsabile della Protezione dei dati può essere contattato per qualsiasi necessità mediante invio di comunicazione tramite e-mail: .

Types of personal data collected

Browsing data

The computer systems and software procedures used to operate this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

We collect and analyze data such as, for example: the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; information about your computer and connection such as browser type and version; and time zone settings, types and versions of "browser plug-ins", operating system and platform; order history, data that we sometimes combine with similar information collected from other customers with the purpose of creating functions such as "Best Sellers"; the complete URL (Uniform Resource Locators) path (including date and time); the number of cookies; the products you have viewed or searched for; and any telephone number used to contact our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data collected through certain parts of our website to prevent fraud and for other purposes. During some visits, we may use software tools such as JavaScript with the purpose of evaluating and collecting information about sessions, including page loading times, download errors, duration of visits to certain pages, page interaction information (such as scrolls, clicks, and cursor movements on pages) and methods used to exit the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Data voluntarily provided by the user

The personal data about you that you have provided by accessing the various sections of the Website are as follows: your name; address and telephone number; email, credit card information; names of order recipients (including addresses and telephone numbers); names (with addresses and telephone numbers) listed in 1-Click settings; email addresses of your friends and third parties to whom to send purchased products; contents of reviews and emails sent to us; the personal description and photograph contained in "My profile"; and bank details.

It may happen that AGOSTINO MAROGNA GIOIELLI processes personal data of third parties, communicated directly by you through the Website. For example, in the case where you have purchased a product to be delivered to a friend, or when you pay the price for the purchase of a product intended for another person, or when you want to recommend a product or the sales offer of a particular product of AGOSTINO MAROGNA GIOIELLI to a friend.

On these occasions, you undertake to make this privacy policy known to the third party before communicating their personal data to AGOSTINO MAROGNA GIOIELLI. In any case, AGOSTINO MAROGNA GIOIELLI will send the policy to the third party when it registers their data in its archive. The consent of the third party for the processing of their personal data is not necessary when the data of this person are communicated to AGOSTINO MAROGNA GIOIELLI for the conclusion of the sale contract, with the same, in favor of the third party. However, to use the personal data of the third party for marketing purposes, sending promotions, offers, newsletters, for profiling activities, it is necessary to acquire their express consent.

Mobile Devices

Most mobile devices provide users with the ability to disable location services. In most cases, these controls are located within the device's settings menu. If you have questions about how to disable your device's location services, we recommend that you contact your mobile operator or device manufacturer.

Purposes of processing

AGOSTINO MAROGNA GIOIELLI will process your personal data for the following purposes:

a) respond to information requests submitted through the Website;

b) Process your purchases;

c) Manage your account;

d) Contact you to address requests or complaints related to the purchase;

e) Execute financial operations related to payments made by you;

f) Fulfill obligations required by law, regulations, or EU legislation;

g) enforce or defend a right of AGOSTINO MAROGNA GIOIELLI in court;

h) provide after-sales assistance services for product repairs/replacements, also following warranty activation;

i) Improve and personalize the Website and our products and services, by tracking preferences related to our products;

j) conduct market research;

k) analyze your preferences related to our products, purchase history, and interactions with the Website for profiling purposes, or to reconstruct your tastes and consumption habits, in order to be able to send you commercial offers consistent with your profile;

l) send offers to selected groups of customers of which you could be part on behalf of other partner companies of AGOSTINO MAROGNA GIOIELLI;

m) Send newsletters and other marketing communications concerning news, information, and updates on our products and services, offers, promotions, and special events and other marketing communications that may be of interest to you (via SMS, email, or telephone).

Legal basis of processing

Every processing of the customer's personal data takes place on the basis of a legitimate reason for processing. Regarding the purposes described above from a) to h), we inform you that the processing and communication of your personal data by AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. does not require your consent, as the processing is necessary for the execution of services requested by you or for the fulfillment of the contract for the sale of our products, as well as to comply with legal obligations or for the possible defense in court or to manage any complaints and/or warranties. Regarding the purposes described above from i) to m), your express consent is necessary to pursue these purposes and, if you decide not to give it, this will not prejudice your ability to receive the services requested by you or to purchase our products.

The lack of consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material related to AGOSTINO MAROGNA GIOIELLI products as well as the impossibility for the company to conduct market research, also aimed at evaluating the degree of user satisfaction, as well as to send you newsletters.

The lack of consent to the processing of your personal data for profiling purposes will make it impossible for AGOSTINO MAROGNA GIOIELLI to elaborate your commercial profile, by detecting your choices and purchasing habits on the Website (also in order to guarantee greater satisfaction of customer needs), as well as to send you advertising material related to products that match your interests.

Mandatory and optional nature of data provision

The provision of personal data for the purposes described above from a) to h) is optional, but any refusal to provide them makes it impossible to provide the requested services or to request information through the various sections of the website.

Methods of data processing and security measures

Data processing will mainly be carried out with the aid of electronic or otherwise automated tools (manual, computerized, and telematic), according to methods and with means suitable to guarantee the security and confidentiality of the data themselves. In particular, all technical, computer, organizational, and procedural security measures will be adopted, so that the appropriate level of data protection provided for by law is guaranteed, allowing access only to persons in charge of processing by the Controller or by any appointed Data Processors.

The data subject to processing will be relevant, complete, and not excessive in relation to the purposes for which they are collected or subsequently processed and will be stored in a form that allows the identification of the Data Subject.

The Controller uses automatic processes aimed at profiling the data subject, to reconstruct their tastes and consumption habits, in order to be able to send them commercial offers consistent with the identified profile. In any case, the data subject is guaranteed the right to object to processing for profiling purposes at any time pursuant to art. 21 of EU Regulation 679/2016, by making a request to the Controller with the methods indicated in the paragraph "Your rights".

We guarantee the security of your personal data

We are committed to protecting the security of your personal data during their transmission, using Secure Sockets Layer (SSL) software, which encrypts the information you enter.

At the time of order confirmation, we display only the last four digits of your credit card number. Of course, we transmit, during order processing, the complete credit card number to the financial institution issuing the credit card.

Our security procedures imply that occasionally you may be asked for proof of your identity before revealing personal data.

It is important that you adopt suitable protections against unauthorized access to your password and your computer.

Always make sure you have logged out when using a computer shared with other users.

Recipients of personal data

Our customers' personal data are an important component of our work and it is not part of our activities to transfer them to others. Therefore, personal data will be communicated within AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. and may be disclosed to its employees and/or collaborators and also communicated to the following subjects:

1) third-party companies belonging to the same group to which AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. belongs in order to respond to your requests submitted through the request form;

2) third-party companies in order to be able to perform the requested technical assistance services;

3) all Authorities that have access to data by virtue of regulatory or administrative provisions;

4) purchasers of shops, branches, or production units of AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L., in the case of their sale.

5) subjects that provide services for the management of the computer system and telecommunications networks (including electronic mail).

6) Shippers and carriers for the delivery/collection of products

7) Credit card issuing banks

8) Subjects that make payments with credit cards and provide customer services related to payments

9) Companies that provide marketing assistance (including data analysis services, research results and links, sending emails and newsletters, and profiling activities)

10) companies and organizations that provide for the prevention of fraud or the reduction of credit risk.

These subjects have access only to the personal data that are necessary to perform their services for AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. We guarantee that they cannot use your personal data for other purposes and are also required to process personal data in accordance with this Privacy Policy, and pursuant to law. The third parties that perform these operations have been adequately selected and are equipped with experience, capacity, and reliability and offer suitable guarantees of full compliance with the current provisions regarding processing, including the security profile of the data. Furthermore, they have been appointed "data processors" and carry out their activity according to the instructions given by AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. and under its control. We periodically verify that the data processors have punctually fulfilled the tasks entrusted to them and that they continue to provide suitable guarantees of full compliance with the provisions on personal data protection. The complete list of appointed data processors is available, upon request, at AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L., Piazza Civica, 34, Alghero (SS). In any case, the data will not be subject to disclosure.

Data retention period

The Controller informs that the personal data collected will be kept only for the time necessary to provide the services requested by the user or to fulfill the sale contract or to comply with legal obligations and to exercise its rights in any judgment. Regarding marketing and profiling purposes, the data will be kept for a period of 5 years. In this regard, AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L., to protect your collected personal data, has adopted various precautions, specified in the Data Protection Impact Assessment document of AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. After this retention period, the data will be destroyed or made anonymous.

Your rights

Pursuant to articles 15, 16, 17, 18, 19, 20, and 21 of EU Regulation 2016/679, at any time you can exercise the rights against the Controller AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L., which we indicate below:

Right of access

We will provide you with all the information relating to your personal data in our possession at your request.

Right to rectification and integration

We will rectify inaccurate information about you, following your communication. We will integrate the incomplete data reported by you, provided that such data are necessary for the purpose of the processing.

Right to erasure

We will delete the information we hold following your request. However, erasure is not allowed for data that must be mandatorily kept by the Controller by law or to fulfill the contract signed with you.

Right to restriction of processing

In certain cases provided for by law, we will block your data if you wish.

Right to withdraw consent

You can withdraw, at any time, the consent given to the processing of your data with effect for the future. The lawfulness of the processing of your data remains unchanged until the moment of withdrawal of consent.

Right to object to data processing

You can object to the processing of your data with effect for the future at any time, if our data processing is carried out on the basis of one of the legal justifications provided for by art. 6 (1e or 1f) of EU Regulation 2016/679. In the case of your opposition, we will stop processing your data, provided that there are no compelling legitimate reasons for further processing or needs for defense or exercise of a right in court.

Right to data portability

At your request, we can make the personal data concerning you available to you in a structured, commonly used, and machine-readable format for transmission to another data controller.

Le tue richieste vanno rivolte, scrivendo a mezzo posta, a AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L., Piazza Civica, 34, 07041 Alghero (SS), o inviando un’e-mail all’indirizzo .

It is understood that, where requests are submitted electronically, the information will be provided free of charge and in an electronic format of common use.

Rights to lodge a complaint with the supervisory authority

If you believe that the processing of your personal data carried out by AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. violates your privacy rights, you may lodge a complaint with the Data Protection Authority, following the instructions you will find on the Authority's website www.garanteprivacy.it.

Minors

The protection of the safety and privacy of minors is very important to us. We do not accept registrations or orders sent by anyone under the age of 16 (sixteen) or the age indicated by the legislation of the country of residence that provides for other age limits, and we will not knowingly collect or process personal data of the same.

Transfer of data abroad

The Controller does not intend to transfer your personal data to countries not belonging to the European Union.

Changes to the privacy policy

This Privacy Policy is subject to updates by AGOSTINO MAROGNA GIOIELLI DI PRENDAS S.R.L. The version published on the Website is the one currently in force.